Support
How can we help?
Search our installation guides, programming instructions and data sheets, or pick a topic below.
Browse by topic
Install a shade
Step-by-step installation guides, English and French.
Program a motor or remote
Motors, remotes, timers and the Smart Network Bridge.
Measure a window
How to measure for CBM products.
Care & cleaning
Keep your shades looking their best.
Warranty & claims
The CBM Limited Warranty and warranty claim forms.
Specs & wiring
Product and fabric data sheets, wiring diagrams.
Still need help?
Our customer service team is open Mon–Fri, 7:00 AM – 3:30 PM PT (10:00 AM – 6:30 PM ET).